Returns & Exchanges

Milbury Model Company is committed to ensuring you love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is here to make the process effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original tags on the garments and secure them in their original shipping bag or a similar protective mailer.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it securely to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.